Saturday, September 19, 2020

Alerts configurations in Action Group

 Rate limiting is a suspension of notifications that occur when too many are sent to a particular phone number, email address or device.

Rate limiting ensures that alerts are manageable and actionable.

The rate limit thresholds are:

SMS: No more than 1 SMS every 5 minutes 

Voice: No more than 1 Voice call every 5 minutes 

Email: No more than 100 emails in an hour

other actions are not rate limited.

Since there are no limits for email, the alert would send an email every minute. So 60 emails would be sent in a hour.


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